Support

Stint is published by 2Fine LLC. A person reads every message sent to the address below and replies within 2 business days.

Common questions

How do I report a bug in Stint?

Email contact@2finellc.com with your device model, iOS version and what you were doing when it happened. A screenshot or screen recording gets it fixed considerably faster.

How do I delete my account and data?

In the app, go to Settings → Account → Delete Account. That removes your account and its associated data. If you cannot get into the app, email contact@2finellc.com from the address on the account and we will process it for you.

How do I request a refund?

Purchases made through the App Store are handled by Apple, not by us. Visit reportaproblem.apple.com and sign in with the Apple Account used for the purchase. If Apple declines and you think that is wrong, write to us and we will help where we can.

Can I suggest a feature?

Yes, and we read all of them. Send it to the support address with a sentence on what you were trying to do — the problem is more useful to us than the proposed solution.

I lost a streak because of a timezone change or a travel day.

Email support with the date and we will restore it. Streaks are meant to reflect effort, not clock trivia.

How do I pause my streak for a holiday or a rough patch?

Turn on Break mode in Settings. Your streak is held rather than broken for as long as break mode is on, and your existing constellations are untouched.

Can I export or delete my data?

Yes. Settings → Account → Export gives you a JSON file of every session. Settings → Account → Delete Account removes your account and all associated study data.

Why is someone with fewer hours ranked above me?

The leaderboard ranks consistency, not accumulated hours. Showing up on more days beats one very long session.